Top 5 Reasons to Work with On Point Real Estate & Management:
#1 Customer Service in the Industry
Communication is vital in our industry. Customer Service is the main reason On Point Real Estate & Management was created. Most investors and property owners live out of state and/or out of the country. This creates a time-zone dilemma for most companies, but not for us. Our Office hours are 7am-5pm EST Mon-Fri, and 5pm-9pm On Call Property Manager; Sat-Sun 9am-3pm On Call Property Manager, and 24 hr. Emergency Service.
Our portfolio consists of clients from all over the states, as well as from Australia, Canada, China, England, Israel and Japan to name a few.
Unlike our competitors, we answer the phones and respond to emails promptly. If our lines are busy, we don’t come up with excuses, we simply return the phone call within minutes!
Property Listing & Tenant Procurement
Once hired, within 24 hours we list your property in over 225 rental sites including Trulia, Zillow, Rentals.com, and many more.
In addition, applicants go through a complete screening process, which consists of a criminal background check, employment check, income verification, credit check, and eviction history check through Experian.
All tenants are required to have 1st month, last month, and a minimum 1-month security deposit upon being accepted. Our meticulous screening process and approval requirements, including the monies we collect prior to move-in has a major impact in reducing evictions.
We are one of the few in the industry that can say that we’ve had ZERO evictions in 2015! Why? Because we’re not in a race to place a bad tenant in your home or lower the rental amount below market value just to get it rented quicker. We are in the business to get you TOP DOLLAR and place the BEST QUALIFIED tenant in your property!
Property Management Done Right
We understand that you have dozens of companies to choose from, which is why we pride ourselves in being different than all of the rest. We treat your property as if it were our own because we understand how important it is for you to have the right tenant in place that will take care of your property.
We also understand that you don’t want to incur fees that are unjust, unreasonable, and unethical. Here at On Point, we have negotiated lower fees with our vendors, and in addition, unlike most companies in our industry, we NEVER add any percentage to the fees vendors pay.
$0 Account Setup Fees, $0 Hidden fees, $0 upcharges on vendor fees, $0 Cancellation Fees after the first 12 months!
We have put in a big investment in our management software because it delivers what no other software does: Owner Log-In Portal, Tenant Log-In Portal, ACH Payments to owners, Online Rent Payment Collections, and Owner Disbursements with detailed monthly reports done by the 15th of every month. Owner ACH Payment Disbursements are FREE ($19.00 fee waived) with On Point Real Estate & Management. No more checks lost in the mail!!!
We get it. We know how frustrating it is to be out of the state or country and fail every time you try to get a hold of your property management company via phone or email. Voice Mails, endless prompts, automated email responses, and no one there to answer your call or reply to your email. You even attempt to use their chat service only to find out it’s a company they hired and no one can help you. We know. We’ve been there. We’ve experienced it ourselves, which is why On Point Real Estate & Management was created. Experience those headaches NO MORE! Time to make the change. We’re here for you!